1.3 - Connector Types - Vantage Customer Experience

Vantage Customer Experience User Guide

prodname
Vantage Customer Experience
vrm_release
1.3
created_date
December 2020
category
User Guide
featnum
B035-3800-099K
Start, End (success), and End (failure) nodes have a single connector to which you connect the nodes in your workflow or customer list.
  • Start node connects to the first node in your workflow or customer list.
  • End (success) and End (failure) nodes can connect to any number of nodes.
The three nodes are always present in the workflow or customer list and cannot be deleted.
  • Start and End (success) nodes must be connected.
  • End (failure) node can be left unconnected.
  • Failure (red) connectors that are not explicitly connected within the workflow or customer list are implicitly connected to the End (failure) node.

The left side of each node displays a single input connector to which you connect other nodes in the workflow or customer list.

Green and red dot output connectors appear on the right side of each node to specify success and failure scenarios. Select and drag from each connector to point to the following:
  • An email node to send email in a failure scenario
  • Next node in the workflow or customer list
  • End (success) or End (failure) nodes in the workflow or customer list