Support Tickets | Teradata Vantage | Cloud Service Description - 3.2 - Support Tickets - Teradata Vantage on AWS

Teradata Vantageā„¢ Cloud Service Description Consumption for Vantage on AWS

prodname
Teradata Vantage on AWS
vrm_release
3.2
created_date
September 2020
category
Cloud Service Description
featnum
B035-2871-060K

You can submit incidents and change requests (collectively called support tickets) through the Console at https://console.vantage.teradata.com.

Ticket Type Reporting Option
Incident
  • Console
  • Telephone (S1, S2 incidents only): 1-877-MY-TDATA, Option 3
  • Automatic Incident Creation: Generated by Teradata systems
Change Request
  • Console