For an additional fee, the Performance service builds upon the Essential service to engage additional tools, processes, and resources that are designed to improve the performance of the analytical ecosystem.
Performance includes all Essential features, plus the following additional features:
| Feature | Description | Frequency |
|---|---|---|
| Database Health Checks | Basic health checks that ensure database availability. | Weekly |
| Database Monitoring | Automated alerts and thresholds that monitor the database and platform to look for trends and report any known issues. Alerts are available in the Teradata Operations Management (TOM) portal. |
Ongoing |
| Database Performance Reports | Online reports that show monthly platform performance. | On-demand |
| Database Administrator Advisor On-Demand Access | Access to Teradata experts to address specific questions about database performance, workload management, and so on. | On-demand; 16 hours per quarter |