Software Upgrades | Teradata Vantage | Cloud Service Description - 3.2 - Software Upgrades - Teradata Vantage on AWS

Teradata Vantageā„¢ Cloud Service Description Consumption for Vantage on AWS

prodname
Teradata Vantage on AWS
vrm_release
3.2
created_date
September 2020
category
Cloud Service Description
featnum
B035-2871-060K

Teradata upgrades Vantage on AWS when new features are available, the installed version reaches end-of-life, or a security issue is resolved.

To minimize disruptions, Teradata works with customers to coordinate upgrade schedules and support migrations to new software versions. Teradata will file a Change Request (CR) ticket for the customer to approve patches. The CR typically contains details on the patch being applied. The customer will have to approve the CR and provide a suitable time slot for the upgrade. Teradata provides customers a minimum four-month notice for major upgrades to test application compatibility and validate new versions.