Access Management | Teradata Vantage | Cloud Service Description - 3.2 - Access Management - Teradata Vantage on AWS

Teradata Vantageā„¢ Cloud Service Description Consumption for Vantage on AWS

prodname
Teradata Vantage on AWS
vrm_release
3.2
created_date
September 2020
category
Cloud Service Description
featnum
B035-2871-060K

After provisioning cloud services, customers can work with a Teradata Sales Engineer to set up user accounts and roles in the Service Portal (https://support.teradatacloud.com).

Role Function
Service Owner Approves changes to cloud services and offerings, such as authorizing scale up, scale down, or new features.
Security Manager
  • Approves new cloud roles or groups
  • Approves maintenance schedule
  • Requests new groups in Teradata Vantage Active Directory
  • Serves as the backup Access Manager
Access Manager Approves new cloud accounts and group memberships.
Technical Contact Is responsible for network connectivity and related requests or incidents.
Support Contact Communicates maintenance intervals and schedules upgrades and outages.
Customer User
  • Accesses the cloud system
  • Raises, tracks, and manages incidents
  • Changes records