3.02.Deployer 3.02 - 3.02 - Testing Server Management - Teradata Database on VMware

Teradata® Database on VMware Base, Advanced, Enterprise Tiers Getting Started Guide

prodname
Teradata Database on VMware
vrm_release
Deployer 3.02
category
Configuration
Installation
featnum
B035-5958-018K
After deploying Server Management, you must open a Teradata Support incident if you plan to use and need to configure Teradata ServiceConnect. This process can take several days to complete, so plan accordingly.
  1. Log in to https://access.teradata.com.
  2. Under Service Request, select Incidents > Create.
  3. Select the Site ID from the menu.
  4. At Incident Type, select Other/Not Sure.
  5. At Incident Severity, select a severity. For a list of severity definitions, select the question mark above the menu selection arrow. Press Esc to close the window.
  6. In Incident Synopsis, type Request to Complete CMIC Configuration and Test for Teradata Database on VMware and include which tier you are using.
  7. In Incident Description, repeat the synopsis along with any additional information that is helpful.
  8. At Contact Information, enter your name, email address, and telephone number.
  9. Click Submit.
  10. Monitor the incident. This process can take several days to complete.
  11. After Teradata Customer Support validates the connection, close the incident.