Before you can configure ServiceConnect, the CMIC must be managing a Viewpoint instance and at least one Teradata Database instance.
The system logs debug output from the portlet is located in the following directory:
/opt/teradata/viewpoint/portal/logs/viewpoint.log
If you experience errors, try the following:
- Close, then reopen the Server Management portlet.
- Restart the Viewpoint service.
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Reinstall the Server Management portlet from the RPM file using the installation script.
A TAR file containing the latest Server Management portlet is on the CMIC AMI.