Support Tickets Dashboard | Console | Teradata Vantage on Azure - Support Tickets Dashboard - Teradata Vantage on Azure

Teradata Vantageā„¢ on Azure Getting Started Guide

Product
Teradata Vantage on Azure
Release Number
1.1
Published
April 2020
Language
English (United States)
Last Update
2020-04-10
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B700-4016
lifecycle
previous
Product Category
Cloud

Use the Console to view or create incidents and change requests and submit questions (collectively called tickets).

Submit an incident for a problem that is preventing or degrading service, and a change request to request that something be provided or changed. Tickets are evaluated and assigned severity and priority levels which affect how quickly they are addressed.