Downloading Support Data

Teradata Server Management Web Services User Guide

brand
Hardware
Software
prodname
Server Management
vrm_release
12.07
category
User Guide
featnum
B035-5350-097K
If an alert or a summary alert has automatically-generated support data, a ( ) appears in the alert. If you download the file, it is saved to your download area or to a location that you specify, depending on the browser settings.
  1. To download support data, do one of the following:
    Option Description
    An alert
    1. From the Alert Viewer, do one of the following:
      • Double-click the alert displaying .
      • Highlight the alert with the then select View > Alert Details.

        The Alert Details dialog box opens with a link located near the bottom.

    2. Click the link to the support data.
    A summary alert From the Summary Alert Viewer, do one of the following:
    • From a summary alert, click Attachments to download all support data associated with the summary alert.
    • From the Summary Alerts drill-in window, click to download the support data associated with the alert.