System Problems | Teradata Server Management - 14.01 - System Problems View in the Web Client - Server Management

Teradata® Server Management Product Guide

prodname
Server Management
vrm_release
14.01
category
Configuration
User Guide
featnum
B035-6112-109K
Although all users can view system problems, Service Users and Administrators can do the following in the System Problems view in the Web Client:
  • Clear system problems.
  • Add or delete comments.
    • Comments can be added to share information with other Server Management users, such as maintenance activities that contributed to or resolved a system problem or diagnosis, or remediation steps that may have been attempted. Comments added to a system problem also update a related incident in the Teradata backend systems, such as MyWork.
    • Deleting comments only deletes them from the local system and does not update the service incident.
  • View events and problem history.
  • Download support data in a data bundle file.
  • View system problem history.