System Problems | Teradata Server Management - 14.01 - System Problems View in the Web Client - Server Management

Teradata® Server Management Product Guide

Server Management
User Guide
Although all users can view system problems, Service Users and Administrators can do the following in the System Problems view in the Web Client:
  • Clear system problems.
  • Add or delete comments.
    • Comments can be added to share information with other Server Management users, such as maintenance activities that contributed to or resolved a system problem or diagnosis, or remediation steps that may have been attempted. Comments added to a system problem also update a related incident in the Teradata backend systems, such as MyWork.
    • Deleting comments only deletes them from the local system and does not update the service incident.
  • View events and problem history.
  • Download support data in a data bundle file.
  • View system problem history.