TaYS (https://access.teradata.com) is a secure portal that provides Teradata customers access to Teradata products, services, education, and support and is used to:
- Request support from Teradata regarding an incident
- Access educational materials
- Download software releases (existing on-premises Teradata Aster customers only)
Customers who already use TaYS for products previously purchased from Teradata cannot use their previous TaYS account for Teradata Aster Analytics on Azure. You must obtain a new TaYS account for Teradata Aster Analytics on Azure. For information on using TaYS, see the TaYS Admin User Manual at the bottom of the TaYS home page.