The Teradata software version on the new server must be equal to or greater than the version on the current Viewpoint server. A local backup must be available on the current server.
- On the new server, run the /opt/teradata/viewpoint/bin/restore.sh script and select the Migrate from another server option.
- Validate that the script completed successfully by looking for the message: Restore or migration performed successfully. If historical data is also being restored or migrated, progress of this operation can be viewed in the portal's notification bar. If the restoration process failed, an error message is displayed instead of the success message.
- If the migration process fails or is interrupted in any manner, fix the problem that caused the failure and execute these steps again.