Before installing Teradata Notification Service, ensure the following:
- Teradata Viewpoint server is set up and running.
- Alert Services are running on the Viewpoint Server.
- You have the hostname or IP address of the Teradata Viewpoint server.
- You have installed a 32-bit Java Runtime Environment 7.
- The JAVA_HOME environment variable is defined at the System (not at the User) level. This is important because the Teradata Notification Service runs as a service. The process depends on Windows 7 and later operating system. You must log on as an administrator to change System-level environment variables.
- From Control Panel, select System and Security.
- Select System.
- Select Advanced system settings.
- Click Environment Variables.
- Click New, located under System variables, to set the JAVA_HOME environment variable.