Teradata and NetBackup Debug Logs - NetBackup

Teradata Extension for NetBackup Administrator Guide
Product
NetBackup
Release Number
16.20
16.10
Published
May 2017
Language
English (United States)
Last Update
2018-05-02
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B035-2400
Product Category
Teradata Tools and Utilities

The NetBackup Administration Console and Backup, Archive, and Restore interface offer a comprehensive set of debug logs for troubleshooting problems that occur on the NetBackup server. See the NetBackup Troubleshooting Guide for more information on NetBackup debug logs.

For detailed troubleshooting information, create the folders or directories listed in the following table on each BAR server.

Log Folders and Directories
Operating System Folder or Directory Format for Log Name Special Instructions
Windows
  • install_path\NetBackup\logs\bphdb\
  • install_path\NetBackup\logs\dbclient\
 MMDDYY.log Allow public access to the folders.
Linux
  • cd /usr/openv/netbackup/logs
  • mkdir -m 777 bphdb
  • mkdir -m 777 dbclient
log.MMDDYY None
Unless specified by Teradata Global Support, trace logging above level 32 is not necessary.