Replacing a Storage Drive - Data Mart Appliances

670 Platform Hardware Replacement Guide for Customers

Product
Data Mart Appliances
Published
July 2013
Language
English (United States)
Last Update
2018-04-13
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Product Category
Hardware

Replacing a storage drive may require a restart of the Teradata Database . If there is a firmware mismatch between the new storage drive and the currently installed drives, Teradata highly recommends that the firmware be updated to the same level as the currently installed drives. Updating the firmware requires a restart of the database. Before starting this procedure, the customer must communicate to the CSR that replacing a storage drive may require a database restart and, if necessary, coordinate with the CSR to find a convenient time for performing the firmware update.

The 670H platform contains SSDs and HDDs. SSDs should not be serviced by non-Teradata personnel. Initiate an incident through the Teradata @ Your Service Web site to request service on SSDs.

Observe all servicing cautions and warnings.