Reprovisioning Storage Drives - Data Mart Appliances

670 Platform Hardware Replacement Guide for Customers

Product
Data Mart Appliances
Published
July 2013
Language
English (United States)
Last Update
2018-04-13
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Product Category
Hardware
Once a drive is reprovisioned, the data cannot be recovered.
This procedure is performed only when an FDE-enabled drive is installed as a replacement for a failed drive. Only HDDs can be FDE-enabled.
  1. To access SYMplicity on an SWS, perform one of the following, depending on your system configuration:
    SWS Type Description

    Virtual SWS:

    1. Log on to the VMS as an SWS user:
      • User name: sws
      • Password: smsws
      The user name sws is a special unprivileged VMS user account used only to access the SWS VM desktop using the physical VMS KVM. Do not log on to the VMS as a root user and use the VMS desktop as a general purpose access point to the system. Only use the VMS desktop in emergency or debugging situations, or as described in this guide.
    2. From the displayed dialog box, log on to the SWS.
      Contact the system administrator or Teradata Customer Support if you do not know the user name and password for the SWS.

      The SWS desktop opens automatically.

    Physical SWS:

    1. Log on to the SWS.
      Contact the system administrator or Teradata Customer Support if you do not know the user name and password for the SWS.

      The SWS desktop opens automatically.

  2. From the SWS desktop, click Tools > SYMclient. SYMplicity Storage Manager software opens.
  3. Highlight the array containing the drive to be replaced, then select Tools > Manage Storage Array.
  4. Click the Physical tab.
  5. Right-click the icon for the drive that needs to be replaced, then select Secure Erase. A confirmation window appears.
  6. Type Yes , then select OK.