Common Reasons for Interrupted Systems | Teradata Unity - Common Reasons for Interrupted Systems - Continuous Availability - Teradata Unity

Teradata® Unity™ Monitoring and Management Guide

Product
Continuous Availability
Teradata Unity
Release Number
17.00
Published
September 2020
Language
English (United States)
Last Update
2020-09-15
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Product Category
Analytical Ecosystem
Common reasons for interrupted systems include the following:
  • Mismatch on certain DDL statements, for example CREATE DATABASE.

    Repairing the mismatch will resolve this issue.

  • Timeout while reading or writing to the system's heartbeat table.

    For a heartbeat timeout, make sure that unitymgmtuser has no TASM restrictions and that no backup or restore jobs were running that could impact access to the Unity Management User.

  • Timeout during automatic recovery of a long-running transaction.

    If Unity does not receive a response within the specified recovery timeout, the system interrupts to allow the long-running transaction to complete, then restarts recovery. If this is an ongoing issue, contact Teradata Customer Support.