Accessing Troubleshooting Logs for Scale Out/In

Teradata® Software for Azure Installation and Administration Guide

brand
Cloud
prodname
Teradata Software for Azure
vrm_release
6.02
category
Administration
Configuration
Installation
featnum
B035-2810-128K
If your role is not Owner or Administrator, see your company's Azure administrator to create a lock.
Since licensing information is logged in the Azure diagnostic storage account (diag), we strongly recommend creating and setting the lock level on this account as CanNotDelete to prevent diagnostic logs from being deleted. A CanNotDelete lock level means users can only read and modify (but not delete) a resource.

To view the status of scaling out and scaling in, access the following logs:

Log Type Action
Standard log file
  1. From inside the VM, switch to the root user environment.
    # sudo su -
  2. Access the standard log file1.
    # /var/log/Reconfig/tdc-reconfig.log
Diagnostic logs
  1. From the Azure console, go to the diagnostic storage account that starts with diag.
  2. Look for Blobs > teradata > FUF and access tdc_reconfig_timestamp.log to get the log of any operation.

A separate log is created each time you scale out or scale in.

1Each time you run the standard log file, the system saves the latest operation to /var/log/Reconfig/tdc-reconfig.log and renames the current log file to /var/log/Reconfig/tdc-reconfig.log.operation_number , where operation_number indicates how many operations were performed to the file.
For example:
  • On the first run, the system saves the latest operation to .log.
  • On the second run, the system renames .log to .log.1 and saves the latest operation to a new .log file.
  • On the third run, the system renames .log to .log.1, renames .log.1 to .log.2, and saves the latest operation to a new .log file.