1.0 - Branch and Merge Nodes - Vantage Customer Experience

Vantage Customer Experience User Guide

prodname
Vantage Customer Experience
vrm_release
1.0
category
User Guide
featnum
B035-3800-099K

The Branch and Merge nodes support parallel paths. By definition, all workflow or customer list nodes must have success paths set up. When you use the Branch and Merge nodes in a workflow or customer list, failure paths default to the Merge node to resolve the condition. You can explicitly set up a failure path to complete a specific action; the Workflows module or Customer Lists module ignores the failure so that the other nodes in the path can be analyzed.

See Use Cases for Branch and Merge Node Behavior.