1.0 - Viewing Customer Profiles - Vantage Customer Experience
Vantage Customer Experience User Guide
- Vantage Customer Experience
- September 2019
- User Guide
[Optional] Use a filter to find a subset of customers.
Customer ID requires an exact match between the filter string and the customer ID.
Name can find records that contain the filter string.
To display a full customer profile, select the customer record.
DEMOGRAPHICS includes general contact information, as well as custom traits, marketing programs for which the customer has opted in, and when the customer last opted in.
CAMPAIGNS includes interaction details and recent marketing campaigns.
HOUSEHOLD lists additional customers identified as belonging to the same household, if any. Click another household member to view the profile for that customer.
PURCHASES displays customer purchases, including current status and related dates.