View Customer Profile | Vantage CX - Viewing Customer Profiles - Vantage Customer Experience

1. Select > Customer profile.
2. [Optional] Use a filter to find a subset of customers.

   Filter	Description
   Customer ID	Requires an exact match between the filter string and the customer ID.
   Name	Finds records that contain the filter string

3. To display a full customer profile, select the customer record.

   Field	Description
   Demographics	Includes general contact information, as well as custom traits, marketing programs for which the customer has opted in, and when the customer last opted in.
   Campaigns	Includes interaction details and recent marketing campaigns.
   Household	Lists additional customers identified as belonging to the same household, if any. Select another household member to view the profile for that customer.
   Purchases	Displays customer purchases, including current status and related dates.