1.0 - User Permissions - Vantage Customer Experience

Vantage Customer Experience User Guide

prodname
Vantage Customer Experience
vrm_release
1.0
category
User Guide
featnum
B035-3800-099K

The following permissions are predefined and loaded into the system:

Permission Description Application
Access Customer 360
  • Allows access to the Customer 360 services (Customer profile and Data preparation)
  • Vantage Analyst
  • Vantage CX
Access Data Integration
  • Create, update, and delete data integrations
  • Vantage Analyst
  • Vantage CX
Access RTIM Dev Environment Allows access to the Vantage CX development environment, including:
  • Run single-user simulations on interaction points
  • Create, update, and delete channels
  • Create interaction points
  • Create strategy
  • Create object balancing
  • Create, update, and delete attributes
  • Run predictive analytics
  • Create, update, and delete message groups
  • Update object labels
  • Create, update, and delete responses
  • Link and unlink messages
  • Create, update, and submit criterion
  • Vantage CX
Access RTIM Prod Environment Allows access to the Vantage CX production environment, including:
  • Run single-user simulations on interaction points
  • Create, update, and delete channels
  • Create interaction points
  • Create strategy
  • Create object balancing
  • Create, update, and delete attributes
  • Run predictive analytics
  • Create, update, and delete message groups
  • Update object labels
  • Create, update, and delete responses
  • Link and unlink messages
  • Create, update, and submit criterion
  • Vantage CX
Access RTIM QA Environment Allows access to the Vantage CX QA (test) environment, including:
  • Run single-user simulations on interaction points
  • Create, update, and delete channels
  • Create interaction points
  • Create strategy
  • Create object balancing
  • Create, update, and delete attributes
  • Run predictive analytics
  • Create, update, and delete message groups
  • Update object labels
  • Create, update, and delete responses
  • Link and unlink messages
  • Create, update, and submit criterion
  • Vantage CX
Access User Management
  • Allows view access to user management
  • Vantage Analyst
  • Vantage CX
CIM Integration
  • Required for integrations with Teradata Customer Interaction Manager
  • Vantage CX
Data Regulation

By default, organization administrators have access to this permission.

This permission is required to enable Show Me and Delete Me actions associated with General Data Protection Regulation (GDPR). Actions include:

  • A user must be granted Data Regulation permission for access to Show Me and Delete Me
  • Permission must be deleted to no longer allow user permission to Show Me and Delete Me

Permission can be granted to multiple users.

  • Vantage CX
Manage Channels
  • Create, update, and delete channels
  • Create interaction points
  • Create strategy
  • Create object balancing
  • Create, update, and delete attributes
  • Run predictive analytics
  • Create, update, and delete message groups
  • Update object labels
  • Create, update, and delete responses
  • Link and unlink messages
  • Vantage CX
Manage Configuration Metadata
  • Create, update, and delete configuration changes
  • Vantage Analyst
  • Vantage CX
Manage Environments
  • Promote components
This permission does not grant authority to promote, roll back, backup, and restore environments from the Organization Admin user interface. Only organization administrators can access the Organization Admin.
  • Vantage CX
Manage Messages
  • Create, update, and delete messages
  • Vantage CX
Manage Roles
  • Create, update, and delete roles
  • Vantage Analyst
  • Vantage CX
Manage Rules
  • Create, update, and submit rules and data sources
  • Vantage Analyst
  • Vantage CX
Manage Services
  • Create, update, and delete services
  • Vantage Analyst
  • Vantage CX
Manage Users
  • Create, update, and delete users
  • Vantage Analyst
  • Vantage CX
Manage Workflows
  • Create, update, delete, and submit workflows and customer lists
  • Vantage Analyst
  • Vantage CX
Partner App
  • Create and delete logins on the decision server
  • Vantage CX
Profile Manage
  • Create, update, and delete third-party profiles
  • Vantage CX
Read Only Access
  • Read-only permission to log on to Vantage CX
  • Vantage Analyst
  • Vantage CX
Request
  • Role the servers use to determine what type of requests can be made
  • Vantage CX
RTIM Admin
  • Contains all Vantage CX permissions inside a tenant
  • Promote components
  • Vantage CX
System Management
  • Ability to view all the Vantage CX system components for health check purposes. Components include:
    • Decision server, session server, learning server, notification server, and Admin server

It does not include any Admin privileges.

  • Vantage CX
Vantage Customer Experience
  • Allows access to Vantage CX

It does not include an Admin privileges

  • Vantage CX

To view application permissions, select "" > User management > Permissions.