A third-party profile is optional and identifies the location of external data that Vantage CX can access at the start of each customer interaction. Third-party profiles must be enabled to be used as part of the decisioning logic. Enabled profiles are global across development, QA, and production environments.
For more information, see Third-Party Profiles.
- Select .
- Select Create New.
- Enter Name and optional Description.
- Select a URL.
- Select an HTTP Method.
- Select Create.