Components That Can Have Criteria | Vantage CX - Components That Can Have Criteria - Vantage Customer Experience

Vantage Customer Experience User Guide

Deployment
VantageCloud
VantageCore
Edition
Enterprise
IntelliFlex
VMware
Product
Vantage Customer Experience
Release Number
1.6
Published
October 2023
Language
English (United States)
Last Update
2023-10-26
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Product Category
Teradata Applications
  • Channel
    Criteria attached to a channel are exclusion criteria. The system will not process other criteria after the criterion evaluates to false.
  • Message group
  • Message
  • Strategy

Additionally, you can link criteria to the paths on the whiteboard. These path criteria are called decision points. For example, when a criterion is on a path that leads to a message group, then the criterion applies to the message group only when that path is followed. When a criterion is linked to the message group itself, then that criterion applies wherever that message group is used.