1.0 - Viewing Machine Learning Strategy Details and Model Performance - Vantage Customer Experience

Vantage Customer Experience User Guide

Vantage Customer Experience
September 2019
User Guide
  1. Select "" > Machine Learning.
  2. Select the name of an existing strategy. The Details tab displays the responses, attributes, and advanced options defined when the strategy was created.
  3. To see details about associated machine learning models, select Performance. For each response to a target value defined in the strategy, the table lists:
    • Values of the prediction target
    • ID for the machine learning model
    • Date when the model was last built
  4. To see the effect of influencing factors on the response rate for any target value, click the corresponding table row. Both positive and negative influence outcomes include weighted percentages. An influence rate of 0% indicates the influence for the factor equals the average response rate.
    • Click Filter Results to view the influence of values for any single influencing factor attribute in the model.
    • Click Descending or Ascending (bottom right) to change the sort order.