1.0 - Defining Path Parameters and Running Analysis - Vantage Customer Experience

Vantage Customer Experience User Guide

prodname
Vantage Customer Experience
vrm_release
1.0
category
User Guide
featnum
B035-3800-099K
  1. Select "" > Path.
  2. Define the path parameters. For the example scenario, you might populate the parameters as follows:
    Parameter Description Example
    Top paths to show Defines the number of pattern-matching paths to display.

    Typical values are 25, 100, or 500.

    The larger the number, the more unique paths display.
    50
    Event table Source table to be analyzed. titan_telco_events
    Filter events To focus the analysis on a subset of events, clear the Use all events checkbox and select the events.
    Filter events works when you click RUN. It does not limit selectable events for Event A or Event B.
    ACCOUNT SUMMARY, VIEW BILL, CANCEL SERVICE
    Events Pattern Clicking the icon reverses the order of the path. Default
    Event A Initial event in the search pattern.

    Clear the Any event checkbox to select individual events.

    Filter events does not affect the list of selectable events.

    [Optional] Check the box to define Event A as the starting anchor.

    Any event
    Event B Ending event in the search pattern.

    Clear the Any event checkbox to select individual events.

    Filter events does not affect the list of selectable events.

    [Optional] Check the box to define Event B as the ending anchor.

    CANCEL SERVICE
    Minimum event count Minimum number of events in the path pattern. 2
    Maximum event count Maximum number of events in the path pattern. 5
    Date range Limits events to the selected date range. Default: All dates are included. No date selected
    Session Define the session using a datestamp, entity_id, event, or session_id. session_id
  3. Click RUN. If you make changes to the parameters, you must select RUN again to see the updated results.