Machine Learning | Vantage CX - Machine Learning - Vantage Customer Experience

Vantage Customer Experience User Guide

Deployment
VantageCloud
VantageCore
Edition
Enterprise
IntelliFlex
VMware
Product
Vantage Customer Experience
Release Number
1.6
Published
October 2023
Language
English (United States)
Last Update
2023-10-26
dita:mapPath
hbt1563223944614.ditamap
dita:ditavalPath
oyf1565965838286.ditaval
dita:id
tmo1562969305444
Product Category
Teradata Applications

Use Vantage CX to train machine learning models to help you find patterns and anticipate outcomes.

  1. Create a machine learning strategy.

    The strategy defines a prediction target, responses, and the factors that could influence those responses. You can also modify the default thresholds that determine when a machine learning model is built or rebuilt.

  2. Use the strategy during arbitration to score and sort messages within a message group or area, or at an interaction point.
  3. View the relative influence of the defined factors on responses for the prediction target.