Running the Alert Escalation Test - Server Management
Teradata Server Management Web Services User Guide
Product
Server Management
Release Number
12.08
Published
May 2018
Language
English (United States)
Last Update
2017-04-10
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B035-5350
Product Category
Hardware
Software
Working with SMWeb
About SMWeb
Accessing the SMWeb Home Page
Navigating to the SMWeb Home Page
Accessing SMWeb Applications
SMWeb Application Permissions
Dependencies
Working with SMClient
Functions of SMClient
Working with the SMClient Toolbar
Working with SMClient Commands
Access to SMClient Commands
Issuing a Command on Multiple Components
Tree View
Working with the Tree View
Operational State Indicators in the Tree View
Locating Components Using Component ID or Alias
Determining Which VMs are Hosted by a VMS
Numbering in the Server Management Domain
Overview Tab
Setting SMClient Options
SMClient Options
Component Names
Configuring User-Defined Aliases for Components
Working with Events and Alerts
About Server Management Events and Alerts
Working with Viewer Displays
Exporting Details Views
Working with Summary Alerts
Viewing Summary Alerts
Summary Alerts Fields
Operational State Indicators in the Summary Alert Viewer
Sorting the Summary Alert Viewer
Filtering the Summary Alert Viewer
Displaying Cleared, Expired, or UpdateRepeat Summary Alerts
Using the Summary Alert Viewer
Clearing Summary Alerts
Viewing Summary Alert Details
Summary Alert Details
Adding Comments to a Summary Alert
Locating Components from the Summary Alert Viewer
Connecting to Components from the Summary Alert Viewer
Displaying Alerts through the Summary Alert Viewer
Downloading Support Data
Viewing Alerts
Alert Viewer Columns
Viewing Groups of Alerts
Locating Components from the Alert Viewer
Clearing Alerts
Viewing Alert Details
Alert Details
Pinning Alerts
Viewing Events
Event Viewer Columns
Viewing Groups of Events
Locating Components from the Event Viewer
Viewing Event Details
Event Details
Managing Component Information
Viewing Properties of Components
Viewing Chassis Layout
Asset Information
Viewing Asset Information
Asset Information View
Viewing Asset History
Asset History View
Generating an Asset Baseline
Measurement Information
Viewing Measurement Information
Measurement Info View
Viewing Measurement History
Measurement History
Generating Measurement Graphs
Using Predefined System Queries to Generate Measurement Graphs
Using Predefined Cabinet-Level Queries to Generate Measurement Graphs
Using Custom Queries to Generate Graphs
Measurement Graph Options for Custom Queries
Saving Queries and Graphs
Gathering Power Consumption Metrics
Power Metrics Information
Connecting to System Components
Connecting to Components from the Tree View
The Window Tab
The Terminal Tab
The Telnet Tab
The SSH/SFTP Tab
Generating SSH Keys for Use with the SSH Protocol
Shortcuts for Connecting to a CMIC
The CMICs Tab
Connecting to Components from the Client Connections Window
Client Connections Window Display Options
The Connect Tab
Working with Terminal Windows
Opening Terminal Windows
Hiding and Displaying Terminal Windows
Modifying the Display of Terminal Windows and Terminal Icons
Working with Text in a Terminal Window or Connections Manager
Viewing Properties of Existing Connections
Reconnecting to a Terminal Window
Saving Open Connections to the Address Book
Closing an Existing Connection
Working with the Connections Manager
Sending Commands to Multiple Hosts
Connecting to Components from the Address Book
Working with the Address Book
Adding Connections to the Address Book
Editing Connection Options of an Entry
Managing Address Book Connections
Backing Up the Address Book
Restoring the Address Book
Servicing Procedures
Using Maintenance Windows
Opening a Maintenance Window
Editing a Maintenance Window
Closing a Maintenance Window
Viewing Maintenance Window History
Enabling the Locator LED
Replacing Hardware Components (FRUs)
Replacing a Chassis
Replacing a Chassis Component
Replacing a FRU with the FRU Replace Procedure Window
Checking and Flashing Firmware Versions
About the Firmware Version Checker Window
Firmware Version Checker Columns
Checking Firmware with the Firmware Version Checker
Flashing Firmware from the Firmware Version Checker
Flashing Firmware from SMClient Functions Menu or Toolbar
Flashing Switches
Flashing VMSs
Responding to a Power Check Failure
Resetting Components
Performing a Reset on Components
Performing a Hard Reset on a Node, VM Node, or VMS
Managing DH Disk Arrays
Performing a Shut Down on a Dot Hill Disk Array
Performing a Start Up on a Dot Hill Disk Array
Managing System Power
Powering Off a Cabinet, Chassis, or VM
Powering On a Cabinet, Chassis, or VM
Shutting Down a System
Performing a Hard Power Off on a Node, VM Node, or VMS
Recovering from a Power Failure
Managing Data Bundles
Collecting New Support Bundles
Downloading a Support Bundle for Viewing
Sending Client Support Files to MyWork
Dumping Memory
Alert Escalation Tests
Running the Alert Escalation Test
Responding to CMIC Failover
Attaching a Device Temporarily to a Virtual Machine
Command-Line Interface
About the Command-Line Interface
CLI Setup
Accessing the SMWeb Command Line Interface
Accessing SMWeb Command Line Interface Help
Syntax Conventions
Command Summary
alertutil
assetinfo
collectclientsupportfiles
dumpmemory
measurementinfo
reset
setfw
setpower
showcomponents
showfirmwareversion
showproperties
showsiteids
smdomaininfo
viewassethistory
viewevents
viewmeasurementhistory
Data Types
About Files Sent Through TVI
Server Management Data Files
Dump Files
EPOD Files
Server Management in Teradata Viewpoint
Server Management Portlets
Server Management Administration
Alerts
Alert Properties
Adding Site IDs
Adding and Copying Alerts
Disabling Alerts
Deleting Alerts
Customizing Email Alerts for Server Management Example
Example: Creating an Email Message for Critical Server Management Alerts
Enabling SNMP Traps in Server Management Example
Example: Configuring SNMP Traps in Server Management
Teradata ServiceConnect
Setting Up Teradata ServiceConnect
Maintenance Window
Maintenance Window View
Adding a Maintenance Window
Editing a Maintenance Window
Removing a Maintenance Window
Viewing Maintenance Window History
Additional Information
Audience
New in this Release
Teradata Links
From the Tree View, select the system or one or more nodes, collectives, or cabinets.
Do one of the following:
Select .
From the toolbar, click Alert Escalation Test .
If the Alert Escalation Test dialog box displays the correct components to test, click Run .
The test begins on the selected components. When the test is complete, the PSR summary alert is generated and sent.
If the results report that the Escalation failed, click View Results to see more information about the failure.
Click Ok .