TDP2214 DEVICE device: UNEXPECTEDLY INACTIVE - Teradata Tools and Utilities

Teradata Director Program (TDP Prefix) Messages

Product
Teradata Tools and Utilities
Release Number
15.xx,16.xx
Language
English (United States)
Last Update
2018-10-23
dita:id
B035-1096-TDP
lifecycle
latest
Product Category
Teradata® Tools and Utilities

TDP2214 DEVICE device: UNEXPECTEDLY INACTIVE

Explanation:

The CP has lost communication and half the device pair has recovered but the other device has no I/O active to detect the communication loss.

Generated By:

TDP.

Notes:

If waiting for a previous purge, it is forced to end. In any case, the process of recovering from the communication loss is begun. This condition should not occur, but has been observed, so this message serves as a diagnostic step to resolve the unexplained error. Toward this, the TDP trace table is recorded. But since the underlying cause is unknown, forcing the recovery may create additional problems. Requests sent on this CP remain active.

Remedy:

Contact Customer Support personnel for assistance in resolving the problem with the CP devices.