TDP3407 "npname" UNUSABLE -- PERMANENT I/O ERROR - Teradata Tools and Utilities

Teradata Director Program (TDP Prefix) Messages

Product
Teradata Tools and Utilities
Release Number
15.xx,16.xx
Language
English (United States)
Last Update
2018-10-23
dita:id
B035-1096-TDP
lifecycle
latest
Product Category
Teradata® Tools and Utilities

TDP3407 "npname" UNUSABLE -- PERMANENT I/O ERROR

Explanation:

An unexpected I/O error occurred on one or both devices composing the NP.

Generated By:

TDP.

Notes:

One or more previous TDP2215 and TDP2216 messages have described the nature of the error. If START processing has not yet completed, the START will fail, otherwise, the NP enters the PERM ERR state and will not be used further. Any requests that are active on the NP will be failed and the associated sessions will be logged off. Sessions without active requests or with requests active on other NPs are unaffected.

Remedy:

Subsequent use of the NP may be attempted by first issuing the TDP STOP NP command (necessary only if the NP is in the PERM ERR state), then the TDP START NP command. Contact Customer Support personnel and provid the text of the TDP3400 and any TDP3401 messages.