Correcting Connection Issues

Teradata Database on Azure Getting Started Guide

brand
Cloud
prodname
Teradata Software for Azure
vrm_release
5.0
category
Configuration
Installation
featnum
B035-2810-117K
  1. From the Azure portal, select the VM with the connection issues.
  2. From the left pane, select Diagnose and solve problems.
  3. Under Solutions to Common Problems, select I can't connect to my Linux VM, and follow the recommended steps.
  4. If that does not solve your issue, do any of the following:
    • From the left pane, scroll down to Support & Troubleshooting and select from the choices underneath this section.
    • Scroll to the bottom of the right pane and click the link to open a support request.