Check System Health | Teradata Business Continuity Manager - Checking System Health

If the Business Continuity Manager system is undergoing planned maintenance, wait until the maintenance window is complete before checking system health.

Log on to the active or standby Business Continuity Manager server as on of the following:
- Root user
- Another user with sudo privileges
- Teradata user.
At the Linux prompt, run the following command:
```
bcm status
```
Confirm that the following processes are in a running status:
- Watchdog
- Sequencer
- Endpoint
- All Dispatcher processes
If a process is not running, run the following command at the Linux prompt to start the process:
```
bcm start <processName>
```

Do one of the following:

Status	Action
Process started	Investigate why the process was not running previously and if the reason is unexpected or cannot be determined, contact Teradata Services.
Process did not start	Do one of the following: Check if the standby sequencer can reach the managed databases and active sequencer. Check if the active sequencer can reach the managed databases and standby sequencer. Do one of the following: If a sequencer can reach the managed system and other sequencer, run the following command at the Linux prompt: bcm start <processName> If a sequencer cannot reach the managed databases and the other sequencer, open an incident. At the Linux prompt, run the following command to check how much disk space is left for the partition containing the /data/directory: df -H If the partition is more than 80% full, contact Teradata Services for instructions on removing files in the /data/directory. At the Linux prompt, run the following command to check for TVC messages raised since the last check that may be of concern: grep “BCM:” /var/log/messages

Status

Action

Process started

Investigate why the process was not running previously and if the reason is unexpected or cannot be determined, contact Teradata Services.

Process did not start

Do one of the following:
- Check if the standby sequencer can reach the managed databases and active sequencer.
- Check if the active sequencer can reach the managed databases and standby sequencer.
Do one of the following:
- If a sequencer can reach the managed system and other sequencer, run the following command at the Linux prompt:
```
bcm start <processName>
```
- If a sequencer cannot reach the managed databases and the other sequencer, open an incident.
At the Linux prompt, run the following command to check how much disk space is left for the partition containing the /data/directory:
```
df -H
```
If the partition is more than 80% full, contact Teradata Services for instructions on removing files in the /data/directory.
At the Linux prompt, run the following command to check for TVC messages raised since the last check that may be of concern:
```
grep “BCM:” /var/log/messages 
```

Check System Health | Teradata Business Continuity Manager - Checking System Health - Teradata Business Continuity Manager

Teradata® Business Continuity Manager Monitoring and Management Guide