Server management software runs on each CMIC in the system. The CMIC hosts the SMWeb Services home page and provides applications and services for server management on an MPP system.
Server management can be configured for a single system or multiple systems (multi-system configuration).
The Service Workstation (SWS) or Service Workstation VM (SWS VM) is one of the chassis a CMIC monitors. Teradata Customer Support uses the SWS for service operations.
The level of service depends on the service agreements between Teradata and the customer.