If the Unity system is undergoing planned maintenance, wait until the maintenance window is complete before checking managed system health.
If you are using passive routing, you will not see objects in the active or any other state. This is expected.
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At unityadmin, run the following command:
STATUS;
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If the status for any system is not active, do the following:
Response or Result Action UE STATUS can only be executed on the active sequencer The sequencer is not the active sequencer. - Log on to the other sequencer in the cluster.
- At unityadmin, run one of the following commands:
- View overall status of all components:
STATUS;
- See if the cluster is currently in peer state:
HA STATUS;
- View overall status of all components:
Interrupted sessions - At unityadmin, run the following command:
SESSION LIST INTERRUPTED;
- Make note of the error preventing recovery of the system and try to fix it.
- If you cannot fix the error, open an incident.
Interrupted objects - At unityadmin, run the following command:
OBJECT LIST INTERRUPTED;
- Check the results against previous results.
- Try to fix the error causing interruption.
See Interrupted Objects.
- Raise an incident in the following cases:
- Objects have been interrupted during multiple recovery attempts and cannot be fixed.
- The same object is interrupted on all Unity servers.
Unrecoverable objects - At unityadmin, run the following command:
OBJECT LIST UNRECOVERABLE;
- If there are new unrecoverable objects that were not deactivated by the DBA and you cannot identify the cause, open an incident.