Replacing a Storage Drive - Data Warehouse Appliances

2850 Platform Hardware Replacement Guide for Customers

Product
Data Warehouse Appliances
Published
February 2018
Language
English (United States)
Last Update
2018-04-17
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Product Category
Hardware
Although this is a hot swap component, Teradata requires that you use the FRU replacement procedure in Server Management Client.
Drawers containing storage drives are heavy. Use caution when working with drawers that are fully extended.
To maintain proper air flow, after replacing a storage drive, return the storage drive drawer to the drive enclosure in a timely manner.

Teradata recommends that all storage drives have the same firmware version. However, having different firmware versions on the replacement drive and installed drives may not negatively affect system operation.

Perform firmware updates during a scheduled maintenance window. The Teradata Database must be down during the update. If necessary, coordinate with the customer to schedule a time to perform the update.

Observe all servicing cautions and warnings.