The following tables show the behavior with contact history frequency logic when Imply Extension is selected and when it is not.
| API Call | Current
Session History Number of Times M1... |
Contact
History Number of M1... |
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|---|---|---|---|---|---|---|---|---|
| Session | Message Sent by GetTargetedMessages or DeliverTargetedMessages API | GetTargetedMessages | DeliverTargetedMessages | Served | Extended | Acceptances | Extensions | Accept Responses |
| 1 | Request to Vantage CX for messages and Vantage CX returns message M1 | TargetedMessages | Delivery | 1 | 1 | 0 | 0 | 0 |
| extension to Vantage CX, for the message M1 | SendData | MessageEvent | 1 | 1 Error |
0 | 0 | 0 | |
| accept | SendData | MessageEvent | 1 | 1 | 1 | 0 | 0 | |
| extension again to Vantage CX, for the message M1 | SendData | MessageEvent | 1 | 1 Error |
1 | 0 | 0 | |
| accept again, for M1 | SendData | MessageEvent | 1 | 1 | 2 | 0 | 0 | |
| A new request to Vantage CX for messages; Vantage CX returns M1 | TargetedMessages | Delivery | 2 | 2 | 2 | 0 | 0 | |
| accept response for M1 (for the message returned on the most recent GTM request above | SendData | MessageEvent | 2 | 2 | 3 | 0 | 0 | |
| 2 | Extension to Vantage CX for M1 - same customer | SendData | MessageEvent | 0 | 0 Error |
0 | 2 | 3 |
| accept to Vantage CX for M1 - same customer | SendData | MessageEvent | 0 | 0 | 1 | 2 | 3 | |
| Vantage CX to targeted messages and Vantage CX returns M1 | TargetedMessages | Delivery | 1 | 1 | 1 | 2 | 3 | |
Notes:
|
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| API Call | Current
Session History Number of Times M1... |
Contact
History Number of M1... |
||||||
|---|---|---|---|---|---|---|---|---|
| Session | Message Sent by GetTargetedMessages or DeliverTargetedMessages API | GetTargetedMessages | DeliverTargetedMessages | Served | Extended | Acceptances | Extensions | Accept Responses |
| 1 | Request to Vantage CX for messages and Vantage CX returns message M1 | TargetedMessages | Delivery | 1 | 0 | 0 | 0 | 0 |
| extension to Vantage CX, for the message M1 | SendData | MessageEvent | 1 | 1 | 0 | 0 | 0 | |
| accept | SendData | MessageEvent | 1 | 1 | 1 | 0 | 0 | |
| extension again to Vantage CX, for the message M1 | SendData | MessageEvent | 1 | 1 Error |
1 | 0 | 0 | |
| accept again, for M1 | SendData | MessageEvent | 1 | 1 | 2 | 0 | 0 | |
| A new request to Vantage CX for messages; Vantage CX returns M1 | TargetedMessages | Delivery | 2 | 1 | 2 | 0 | 0 | |
| accept for M1 | SendData | MessageEvent | 2 | 1 | 2 Error |
0 | 0 | |
| 2 | Extension to Vantage CX for M1 - same customer | SendData | MessageEvent | 0 | 0 Error |
0 | 1 | 2 |
| accept to Vantage CX for M1 - same customer | SendData | MessageEvent | 0 | 0 | 1 | 1 | 2 | |
| Request to Vantage CX for targeted messages and Vantage CX returns M1 | TargetedMessages | Delivery | 1 | 0 | 1 | 1 | 2 | |
Notes:
|
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